Terms & Conditions

  1. These terms and conditions (“Terms”) govern the access to, or use of the services made available through https://done.deals (the “Platform” and together with services made available on or through the Platform, the “Services”). 

  1. These Terms may be updated by us and the Terms, as amended from time to time, will apply to you. These Terms expressly supersede any prior written agreement with you. You can always review the most current version of these Terms on the Platform here.

  1. These Terms constitute a binding and enforceable legal contract between Acqui DoneDeal Private Limited, a company incorporated under the Companies Act, 2013, with its registered address at C 2704, Runwal Elegante, Old Kamat Club, Lokhandwala Complex, Andheri West, Mumbai, Maharashtra, India – 400053, and its affiliates, successors, and assigns (“Done Deal”, “we”, or “us”) and any end-user of the Services (“you”). You represent and warrant that you (a) have full legal capacity and authority to agree and bind yourself to these Terms, (b) are eighteen years of age or older, and (c) are an Indian resident. If you represent an entity, organisation, or any other legal person, you confirm and represent that you have the necessary power and authority to bind such entity, organisation, or legal person to these Terms.

  1. By using the Services, you agree that you have read, understood, and are bound by these Terms, and that you comply with the requirements listed herein. If you do not agree to all of these Terms or comply with the requirements herein, please do not access the Platform or use the Services.

  1. These Terms also include terms, policies, and disclaimers issued by us from time to time (“Additional Terms”). In the event of a conflict between these Terms and the Additional Terms, the Additional Terms will prevail. 


  1. The Services include the provision of the Platform that facilitates an online marketplace connecting sellers of businesses (hereafter, “Sellers”) to potential buyers of such businesses (hereafter, “Buyers”). The Services include the valuation and authentication of the businesses listed to be sold, and the exchange of information and commercial terms pertaining to such businesses. The Services allow Sellers to list their businesses and provide relevant information on the Platform and facilitate interactions between potential Buyers and Sellers through the Platform. 

  1. Sellers and Buyers are collectively referred to as “Users”. 

  1. In the event you choose to avail any of Done Deal’s additional features or functions (“Additional Services”), you shall be bound by the terms of such Additional Services in addition to these Terms. In the event of a conflict between these Terms and the terms of such Additional Services, the latter shall prevail.


  1. To avail the Services, you will be required to create a profile on the Platform as either a Seller or a Buyer (a profile created by a Seller shall be referred to as a “Seller Profile”, a profile created by a Buyer shall be referred to as a “Buyer Profile”, and all Seller Profiles and Buyer Profiles shall collectively be referred to as “Profiles”). To access information about Buyers and Sellers, a User shall be required to create a Profile. 

  1. To create a Profile, you will be required to furnish certain details, including but not limited to phone numbers of your points of contact, details of and information about your businesses, and email addresses using your organisations’ identifiers. You warrant that all information furnished in connection with your Profile is and shall remain accurate and true in all respects and agree that you shall promptly update your details on the Platform in the event of any change or modification.

  1. You are solely responsible for maintaining the security and confidentiality of your username and password and agree to immediately notify Done Deal of any disclosure or unauthorised use of your Profile or any other breach of security with respect to your Profile.

  1. You expressly agree to be liable and accountable for all activities that take place through your Profile. Done Deal shall in no manner be held liable for any unauthorised access to or use of a Profile.

  1. You agree to receive email communications from Done Deal regarding: (i) information relating to transactions recorded on the Platform; (ii) information about Done Deal and the Services; (iii) promotional offers and services from Done Deal and its third-party partners, and (iv) any other matter in relation to the Services.

  1. Please note that the Services are intended only for use by Sellers within the legal jurisdiction of India. Done Deal does not provide the Services to any sellers based outside of India.

  1. KYC

  1. Done Deal may be required to undertake certain “know your customer” processes in relation to Users who intend to avail certain features of the Services to verify their identities. In this regard, Done Deal may, from time to time, require you to upload information and documents that may be necessary to verify information that you have provided on the Platform (“KYC Documents”).

  1. You agree and warrant to provide true, complete, and up to date KYC Documents upon request. You further acknowledge that (i) any false or misleading information provided in this regard shall constitute a material breach of these Terms, and (ii) your access to certain features of the Services may be limited or denied if you fail to share KYC Documents.


  1. Upon an initial expression of interest by a potential Buyer, additional information relating to a Seller’s business will be shared with such Buyer, including the financials, organisation structure, and valuation of the business for acquisition on the Platform (such information is referred to as “Business Information”). Business Information may be exchanged between Sellers and Buyers through telephonic calls, text message, WhatsApp, email, or other electronic mediums that would depend on the contact details of Sellers and Buyers provided on the Platform.

  1. Business Information will only be shared with the Buyer after the creation of the Buyer’s Profile and the placement of a request for further information relating to the Seller. Disclosure of Business Information on the Platform will be controlled by the Seller. 


  1. The Services may include services, content, documents, and information owned by, licensed to, or otherwise made available by a third party (“Third Party Services”) or contain links to Third Party Services. You understand that Third Party Services are the responsibility of the third party that created or provided it and acknowledge that use of such Third Party Services is solely at your own risk. 

  1. Done Deal makes no representations and excludes all warranties and liabilities arising out of or pertaining to such Third Party Services, including their accuracy or completeness. Further, all intellectual property rights in and to Third Party Services are the property of the respective third parties.


  1. You represent and warrant that all information, including Business Information that is provided through or in relation to the Services is complete, true, and correct on the date of agreeing to these Terms and shall continue to be complete, true, and correct while you avail the Services or these Terms are terminated, whichever is later. Should any information that you provide change during the existence of these Terms, you undertake to immediately bring such change to Done Deal’s notice. Done Deal does not accept any responsibility or liability for any loss or damage that you may suffer or incur if any information, documentation, material, or data provided to avail the Services is incorrect, incomplete, inaccurate, or misleading, or if you fail to disclose any material fact.

  1. You shall be solely responsible for ensuring compliance with applicable laws and solely liable for any liability that may arise due to a breach of your obligations in this regard.

  1. You shall extend all cooperation to Done Deal in its defence of any proceedings that may be initiated against it due to a breach of your obligations or covenants under these Terms.

  1. You shall not use the Services in any manner except as expressly permitted in these Terms. Without limiting the generality of the preceding sentence, you may not:

  1. infringe any proprietary rights, including but not limited to copyrights, patents, trademarks, or trade secrets, of any party;
  2. except as may be provided hereunder, copy, display, distribute, modify, publish, reproduce, store, transmit, post, translate, create any derivative works from, or license the Services;
  3. use the Services to transmit any data or send or upload any material that contains viruses, Trojan horses, worms, timebombs, keystroke loggers, spyware, adware, or any other harmful programmes or similar computer code designed to adversely affect the operation of any computer software or hardware;
  4. use any robot, spider, other automated device, or manual process to monitor or copy the Services or any portion thereof;
  5. engage in the systematic retrieval of content from the Services to create or compile, directly or indirectly, a collection, compilation, database or directory;
  6. use the Services in (A) any unlawful manner, (B) for fraudulent or malicious activities, or (C) in any manner inconsistent with these Terms;
  7. violate applicable laws in any manner; or
  8. host, display, upload, modify, publish, transmit, store, update or share any information that (A) belongs to another person and to which you do not have any right; (B) is defamatory, obscene, pornographic, paedophilic, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force; (C) is harmful to children; (D) infringes any patent, trademark, copyright or other proprietary rights; (E) violates any law for the time being in force; (F) deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact; (G) impersonates another person; (H) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; (I) contains software virus or any other computer code, file, or programme designed to interrupt, destroy, or limit the functionality of any computer resource; or (J) is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.


Done Deal does not presently charge you any fees to use the Platform. However, Done Deal reserves the right to charge you for Additional Services. 


  1. All rights, title, and interest in and to the Services, including all intellectual property rights arising out of the Services, are owned by or otherwise licensed to Done Deal. Subject to compliance with these Terms, Done Deal grants you a non-exclusive, non-transferable, non-sub licensable, revocable, and limited licence to use the Services in accordance with these Terms and its written instructions issued from time to time.

  1. Users are solely responsible for: (i) all materials submitted to Done Deal for inclusion in a business listing or Profile description or for use in connection with the Services, including business listings, business details, videos, information, URLs, contact information, and photos, whether or not created originally by the Users (“User Information”); (ii) all documents and files shared with the Platform and other Users in pursuance of executing an acquisition or other agreement; and (iii) all websites and content linked, or otherwise referenced, in the User Information.

  1. The User hereby grants to Done Deal a royalty-free, perpetual, irrevocable, non-exclusive, fully sublicensable right and licence to copy, modify, display, distribute, perform, create derivative works from, store and otherwise use and exploit, all User Information, in any form through any media, software, or technology, in connection with: (a) providing Users the Services; and (b) making available User Information on or in connection with the websites and other properties owned, operated by Done Deal including the Platform. Done Deal makes no claim to any ownership interest in the User Information obtained from a User under these Terms, and no ownership rights will be transferred under this Agreement.

  1. Done Deal may request you to, or you may submit suggestions, testimonials, and other feedback, including bug reports, relating to the Services from time to time (“Feedback”). Done Deal may freely use, copy, disclose, publish, display, distribute, and exploit the Feedback without any payment of royalty, acknowledgement, prior consent, or any other form of restriction arising out of your intellectual property rights. 

  1. Except as expressly stated in these Terms, nothing in these Terms should be construed as conferring any right in or licence to Done Deal’s or any third party’s intellectual rights.


  1. These Terms shall remain in effect unless terminated in accordance with the terms hereunder.

  1. Done Deal may terminate your access to or use of the Services, or any portion thereof, immediately and at any point, at its sole discretion if you violate or breach any of your obligations, responsibilities, or covenants under these Terms.

  1. Upon termination under Clause 9(b):

  1. the Services will “time-out”;
  2. you shall not be eligible to avail any of the Services; and
  3. these Terms shall terminate, except for those clauses that expressly or are intended to survive termination or expiry.

  1. Notwithstanding anything to the contrary contained in the Terms, upon termination of your access to or use of the Services, all amounts, or outstanding monies payable by you in relation to the use of or access to the Services shall become immediately payable.


  1. The use of the Services is at your sole risk.

  1. Done Deal does not represent you in any fiduciary, agent, attorney-client, or any other capacity whatsoever and the use of the Services does not create, by implication or otherwise and without limitation, any fiduciary duty, attorney-client relationship, representation, or any other sort of professional relationship or representation whatsoever. The Services do not constitute legal advice. Any information provided by Done Deal or its employees, contractors, or other personnel is solely for informational purposes and are not legal advice and should not be treated as such.

  1. Done Deal is not a regulated entity. Done Deal is merely a technology platform service provider and:

  1. is not registered under the Securities and Exchange Board of India (Investor Advisers) Regulations, 2013; 
  2. is not an investment adviser as defined under the Securities and Exchange Board of India (Investor Advisers) Regulations, 2013; and
  3. does not hold any licence or engage in any activities relating to investment advisory services.

  1. To the extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis. Done Deal does not warrant that the operation of the Services will be uninterrupted or error free or that the functions contained in the Services will meet your requirements. We may suspend or withdraw any or all parts of the Services at any time without notice to you.

  1. To the fullest extent permissible under applicable law, Done Deal expressly disclaims all warranties of any kind, express or implied, arising out of the Services, including warranties of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title and non-infringement, compatibility, applicability, usability, appropriateness, and any warranty that may arise out of course of performance, course of dealing, or usage of trade.

  1. You hereby accept full responsibility for any consequences that may arise from your use of the Services, and expressly agree and acknowledge that Done Deal shall have absolutely no liability with respect to the same.

  1. Done Deal is not a party to any agreement entered into between a Seller and Buyer. Additionally, Done Deal does not engage in any kind of dispute resolution to resolve any disputes, conflicts or controversies between Users.

  1. In the event the Buyer is located outside India or is regulated by foreign laws in any way, Done Deal is not responsible for any liability that arises out of non-compliance with local or foreign laws related to the business and any Business Information shared with the Platform. 

  1. To the fullest extent permissible by law, Done Deal and its related parties each disclaim all liability to you for any loss or damage arising out of or due to:

  1. your use of, inability to use, or availability or unavailability of the Services and Business Information, including any Third Party Services;
  2. the occurrence or existence of any defect, interruption, or delays in the operation or transmission of information to, from, or through the Services, communications failure, theft, destruction or unauthorised access to Done Deal’s records, programmes, services, server, or other infrastructure relating to the Services; or
  3. the failure of the Services to remain operational for any period of time.

  1. Notwithstanding anything to the contrary contained herein, neither Done Deal nor any of its related parties shall have any liability to you or any third party for any indirect, incidental, special, or consequential damages or any loss of revenue or profits arising under, directly or indirectly, or relating, in any manner whatsoever, to these Terms or the Services. To the maximum extent permitted by law, you agree to waive, release, discharge, and hold harmless Done Deal, its affiliated and subsidiary companies, its parent companies, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of the Services. Notwithstanding anything to the contrary, the maximum aggregate monetary liability of Done Deal and any of its related parties arising out of or related to these Terms shall not exceed INR 10,000.

  1. While Done Deal strives to connect the Buyers and Sellers and facilitate successful acquisitions, Done Deal performs no technical, legal, financial, or any other type of due diligence on either Buyers or Sellers and makes no representations or warranties in this regard. Done Deal does not guarantee whether a particular business listed on the Platform is suitable for or will meet the expectations of a Buyer. Done Deal is not responsible for a Seller’s truthfulness regarding the existence, accuracy, completeness, and performance of a listing on the Platform. The Buyer is solely and exclusively responsible for all or any due diligence on Sellers on the Platform. Additionally, Done Deal does not guarantee the success or closure of any transaction or acquisition initiated or facilitated on the Platform or through the Services. 

  1. Done Deal is a technology platform that facilitates connections and exchange of information between Buyers and Sellers. Notwithstanding anything to the contrary contained herein, neither Done Deal nor any of its related parties are liable or responsible to you or any third party for any breach, unauthorised or unlawful disclosure or use, or infringement of your confidential information including Business Information by any User or any third party, and Done Deal specifically disclaims any express or implied warranties in this regard.

  1. Any valuations, authentications, or opinions of value or authenticity are solely for information purposes. Done Deal does not make any undertaking, representation, or warranty regarding any valuations, authentications, opinions of value or authenticity, or any other information shared on the Platform or through the Services.

  1. Any material or information provided, shared, or otherwise available through the Services are for informational purposes only. You should not rely upon such material or information for making any business, legal, or other decisions. Any reliance you place upon such material or information is therefore strictly at your own account and risk. You must obtain professional or specialist advice before taking or refraining from taking any action on the basis of information made available on the Platform or through the Services.


  1. You shall indemnify, defend at Done Deal’s option, and hold Done Deal, its parent companies, subsidiaries, affiliates, and their officers, associates successors, assigns, licensors, employees, directors, agents, and representatives, harmless from and against any claim, demand, lawsuits, judicial proceeding, losses, liabilities, damages and costs (including, without limitation, from all damages, liabilities, settlements, costs and attorneys’ fees) due to or arising out of your access to or use of the Services,  violation of these Terms, or any infringement by any third party who may use your account with Done Deal, of these Terms.


  1. You agree that Done Deal may collect and use your information and technical data and related information.

  1. Done Deal may use information and data pertaining to your use of the Services for analytics, trends’ identification, and purposes of statistics to further enhance the effectiveness and efficiency of the Services.

  1. Subject to applicable laws, Done Deal may be directed by law enforcement agencies or the government and related bodies to disclose data in relation to Users in connection with criminal proceedings. You hereby understand and agree that in such instances, Done Deal shall have the right to share such data with relevant agencies or bodies.


Done Deal reserves the right at any time to add, modify, or discontinue, temporarily or permanently, the Services (or any part thereof) with or without cause. Done Deal shall not be liable for any such addition, modification, suspension, or discontinuation of the Services.


  1. These Terms shall be governed by and construed and enforced in accordance with the laws of India. Subject to other provisions in this Clause, courts in Mumbai shall have exclusive jurisdiction over all issues arising out of these Terms or the use of the Services.

  1. Any controversies, conflicts, disputes, or differences arising out of these Terms shall be resolved by arbitration in Mumbai in accordance with the Arbitration and Conciliation Act, 1996 for the time being in force, which is deemed to be incorporated by reference in this Clause. The tribunal shall consist of 1 (one) arbitrator appointed by Done Deal. The language of the arbitration shall be English.

  1. The parties to the arbitration shall keep the arbitration confidential and not disclose to any person, other than on a need-to-know basis or to legal advisors, unless required to do so by law. The decision of the arbitrator shall be final and binding on all the Parties hereto.

  1. Each party to the arbitration shall bear its own costs with respect to any dispute.


  1. Modification of Terms: Done Deal reserves the right at any time to modify these Terms and to add new or additional terms or conditions on the access to or use of the Services. Such modifications and additional terms and conditions will be communicated to you. In the event you refuse to accept such changes, these Terms will terminate.

  1. Grievance Redressal: You may contact our grievance redressal officer with any complaints or queries relating to the Services through email, the details of which are provided below: 

Name: Rohit RK

Designation: Grievance Officer

Email Address: rohit@done.deals

  1. Severability: If any provision of these Terms is determined by any court or other competent authority to be unlawful or unenforceable, the other provisions of these Terms will continue in effect. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the clause, in which case the entirety of the relevant provision will be deemed to be deleted).

  1. Assignment: You shall not license, sell, transfer, or assign your rights, obligations, or covenants under these Terms in any manner without Done Deal’s prior written consent. Done Deal may grant or withhold this consent in its sole discretion and subject to any conditions it deems appropriate. Done Deal may assign its rights to any of its affiliates, subsidiaries, or parent companies, or to any successor in interest of any business associated with the Services without any prior notice to you.

  1. Notices: All notices, requests, demands, and determinations for Done Deal under these Terms (other than routine operational communications) shall be sent to hello@done.deals.

  1. Third Party Rights: No third party shall have any rights to enforce any terms contained herein.

  1. Waiver: Any delay in the exercise of rights and remedies available under the Terms does not constitute a waiver of that or any other right or remedy.

  2. Force Majeure: Done Deal will have no liability to you if we are prevented or delayed from performing our obligations or carrying out our business by acts, events, or omissions beyond our reasonable control including without limitation strikes, failure of utility service or telecommunications network, act of God, war, riot, civil commotion, malicious damage, or compliance with any law or governmental order, rule, regulation, or direction.